Website enquiries
Privacy notice
Upland Grazing Ltd (company number 16766633) is responsible for the personal information collected through the Vale House Farm commercial property enquiry form. You can contact us at enquiries@valehouse.farm or 01833 524340. Our registered office is Low Selset, Lunedale, Middleton-in-Teesdale, Barnard Castle, DL12 0PR.
Information we collect
When you enquire about premises, we collect the details you choose to provide, such as your name, business name, email address, phone number, proposed business activity, accommodation requirements and any additional information in your message.
How we use it
We use your information to respond to your enquiry, discuss potential lettings, arrange viewings, assess requirements and prepare potential commercial arrangements. Our legal bases are taking steps at your request before entering into a potential agreement and our legitimate interests in managing commercial property enquiries.
Who receives it
Website form submissions are processed and stored by our website hosting and form provider, Netlify. Relevant information may also be shared, where necessary, with our professional advisers or contractors to assess proposed works or a potential letting. We do not sell enquiry information or use it to add you to unrelated marketing mailing lists.
How long we keep it
We aim to retain unsuccessful or inactive enquiries for no longer than 12 months after our last substantive contact, unless we need to retain information longer in connection with an ongoing letting, legal obligations or potential disputes.
Your rights
Subject to applicable UK data protection law, you can ask to access, correct or erase your information, restrict or object to certain processing, and raise a complaint with the Information Commissioner's Office (ico.org.uk). Contact us at the email address above with any privacy request.
Changes
We may update this notice if the way we handle enquiries changes.